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This can involve individual support for patients and their families, as well as broader efforts to improve healthcare policies and practices. The core goal of patient advocacy is to ensure that patients’ rights are respected, their voices are heard, and they are able to navigate the often complex healthcare system more effectively. Patient Advocates may work within healthcare institutions, for non-profit organizations, or as independent consultants. Pillar Patient Advocates are independent advocates, offering services beyond the healthcare network of your physicians.
Key aspects of advocacy include:
In essence, patient advocacy is about putting the patient first, ensuring they receive the care and respect they deserve, and helping them to overcome the barriers they may face within the healthcare system.
Thank you for including my husband in the virtual cancer study. It was so helpful to my husband to hear other men’s stories about their journey through their cancer problems. Thank you for all the work you are doing to help people fighting this disease.
Supporting and championing the rights and well-being of patients within the healthcare system, our dedicated team of advocates works on behalf of patients, ensuring they receive top-notch care and have their voices heard. We provide personalized guidance, unwavering support, and valuable information to empower patients and their families to make informed decisions about their healthcare. With Pillar Patient Advocates by your side, you can navigate the complexities of the healthcare system with confidence and peace of mind.
Always kind, compassionate, and helpful. Not only does any funds from panels help out but you never know just what information may be the next big discovery.
Our patient advocate team is specially trained in many types of services. Below is a list of the most common requests, however, be sure to let us know of other assistance you may need.
We can assist patients in-person in the New Jersey and parts of the New York and Philadelphia metropolitan areas. We are happy to offer any services that we can remotely to patients elsewhere.
While professional organizations for private patient advocates are lobbying for coverage through major health insurance plans, we are currently unable to accept payment using this method. We do accept credit cards, Paypal, Zelle, Venmo and checks.
We are happy to connect with your health care providers to let them know we are all a part of the same team – a team that makes sure you receive optimal care. Medical professionals now realize an advocate contributes in a positive way to the overall health plan of a patient.
The patient advocates that are employed by hospitals and insurance companies could offer you assistance, however, they will have to ultimately serve the interests of their employer. We are able to find and utilize services, providers, treatments or clinical trials outside of this network. By using Pillar Patient Advocates, you can be sure that we will be focused on you and your health care journey.
Our initial call will be to learn about your situation. We will then provide you with ways in which we can assist you and explain the importance of each service. Sometimes it is helpful to have someone outside of your personal circle of friends, family and health care team to help you understand the overall impact of your diagnosis or situation.
While there are no current educational requirements for being a patient advocate, there is a board certification available. It is important to seek assistance from a Board Certified Patient Advocate (BCPA), which we have two on staff. We also have staff with experience in various backgrounds in healthcare who are able to assist.
We will try our best to assist you in-person or remotely. Services such as accompanying you to a doctor’s appointment are typically only available in the New Jersey/New York/Philadelphia area. If you have an issue that can be solved remotely, we are happy to help.
If our services are remote, we find health care practitioners willing to allow us on speaker phone during your visit with them. If you still require in-person assistance, we will partner with one of our trusted advocates in our network close to the appointment.
The Team at Pillar Patient Advocates is as effective and efficient as they are caring and concerned. I am encouraged by the market research work they do with pharmaceutical companies.
Contact us today and let’s embark on this journey together. Your health, your voice, your advocate.
